Turn Every Customer Call into Product Insights
It's like you listened to every customer call, except you didn't
Trusted by forward-thinking companies
Customer insights are critical for B2B product teams, yet relying on feedback via sales and customer success is time consuming, anecdotal and hard to scale
Customer insights are critical for B2B product teams, yet relying on feedback via sales and customer success is time consuming, anecdotal and hard to scale
Customer insights are critical for B2B product teams, yet relying on feedback via sales and customer success is time consuming, anecdotal and hard to scale
hrs
Spent per week managing customer feedback
hrs
Spent per week managing customer feedback
hrs
Spent per week managing customer feedback
%
Of customer feedback never reaches the product team
%
Of customer feedback never reaches the product team
%
Of customer feedback never reaches the product team
B
Is wasted annually on developing features rarely used
B
Is wasted annually on developing features rarely used
B
Is wasted annually on developing features rarely used
How it works
It takes seconds to connect to us and we deliver you customer insights instantly
We ingest every call
We analyse thousands of calls to find key insights
We ingest every call
We analyse thousands of calls to find key insights
We ingest every call
We analyse thousands of calls to find key insights
We cluster insights
Prioritising them based on revenue impacted, frequency and severity
We cluster insights
Prioritising them based on revenue impacted, frequency and severity
We cluster insights
Prioritising them based on revenue impacted, frequency and severity
You take action
You have the confidence to act on your voice of customer data
You take action
You have the confidence to act on your voice of customer data
You take action
You have the confidence to act on your voice of customer data
What you can do
AI-driven features enable you to know the voice of your customer in real-time
Identify barriers that stall conversion
Identify primary reasons prospects aren't converting to customers - all tied to their revenue opportunity
Trusted by Product Leaders
See what SaaS product leaders have to say about us
Alex
Head of Product
5.0
"We were manually reviewing call transcripts before Harkon came along. Game changer."
Chris
CPO
5.0
"Having the organisation aligned around one source of truth has made us way more effective."
Tom
Head of Product
5.0
"Being able to see what issues are impacting revenue makes it so easy to prioritise what comes next."
Alex
Head of Product
5.0
"We were manually reviewing call transcripts before Harkon came along. Game changer."
Chris
CPO
5.0
"Having the organisation aligned around one source of truth has made us way more effective."
Tom
Head of Product
5.0
"Being able to see what issues are impacting revenue makes it so easy to prioritise what comes next."
Alex
Head of Product
5.0
"We were manually reviewing call transcripts before Harkon came along. Game changer."
Chris
CPO
5.0
"Having the organisation aligned around one source of truth has made us way more effective."
Tom
Head of Product
5.0
"Being able to see what issues are impacting revenue makes it so easy to prioritise what comes next."
Alex
Head of Product
5.0
"We were manually reviewing call transcripts before Harkon came along. Game changer."
Chris
CPO
5.0
"Having the organisation aligned around one source of truth has made us way more effective."
Tom
Head of Product
5.0
"Being able to see what issues are impacting revenue makes it so easy to prioritise what comes next."
Alex
Head of Product
5.0
"We were manually reviewing call transcripts before Harkon came along. Game changer."
Chris
CPO
5.0
"Having the organisation aligned around one source of truth has made us way more effective."
Tom
Head of Product
5.0
"Being able to see what issues are impacting revenue makes it so easy to prioritise what comes next."
Alex
Head of Product
5.0
"We were manually reviewing call transcripts before Harkon came along. Game changer."
Chris
CPO
5.0
"Having the organisation aligned around one source of truth has made us way more effective."
Tom
Head of Product
5.0
"Being able to see what issues are impacting revenue makes it so easy to prioritise what comes next."
Alex
Head of Product
5.0
"We were manually reviewing call transcripts before Harkon came along. Game changer."
Chris
CPO
5.0
"Having the organisation aligned around one source of truth has made us way more effective."
Tom
Head of Product
5.0
"Being able to see what issues are impacting revenue makes it so easy to prioritise what comes next."
Alex
Head of Product
5.0
"We were manually reviewing call transcripts before Harkon came along. Game changer."
Chris
CPO
5.0
"Having the organisation aligned around one source of truth has made us way more effective."
Tom
Head of Product
5.0
"Being able to see what issues are impacting revenue makes it so easy to prioritise what comes next."
Alex
Head of Product
5.0
"We were manually reviewing call transcripts before Harkon came along. Game changer."
Chris
CPO
5.0
"Having the organisation aligned around one source of truth has made us way more effective."
Tom
Head of Product
5.0
"Being able to see what issues are impacting revenue makes it so easy to prioritise what comes next."
Alex
Head of Product
5.0
"We were manually reviewing call transcripts before Harkon came along. Game changer."
Chris
CPO
5.0
"Having the organisation aligned around one source of truth has made us way more effective."
Tom
Head of Product
5.0
"Being able to see what issues are impacting revenue makes it so easy to prioritise what comes next."
Alex
Head of Product
5.0
"We were manually reviewing call transcripts before Harkon came along. Game changer."
Chris
CPO
5.0
"Having the organisation aligned around one source of truth has made us way more effective."
Tom
Head of Product
5.0
"Being able to see what issues are impacting revenue makes it so easy to prioritise what comes next."
Alex
Head of Product
5.0
"We were manually reviewing call transcripts before Harkon came along. Game changer."
Chris
CPO
5.0
"Having the organisation aligned around one source of truth has made us way more effective."
Tom
Head of Product
5.0
"Being able to see what issues are impacting revenue makes it so easy to prioritise what comes next."
Who is Harkon for?
For product, CS and sales teams who are tired of manually sharing, collating and synthesising feedback
Who is Harkon for?
For product, CS and sales teams who are tired of manually sharing, collating and synthesising feedback
Who is Harkon for?
For product, CS and sales teams who are tired of manually sharing, collating and synthesising feedback
Can I try before I buy?
Absolutely! Reach out and we'll be happy to get you set up on a free trial - we promise you won't go back!
Can I try before I buy?
Absolutely! Reach out and we'll be happy to get you set up on a free trial - we promise you won't go back!
Can I try before I buy?
Absolutely! Reach out and we'll be happy to get you set up on a free trial - we promise you won't go back!
How long does setup take?
Seconds! We're not kidding. Just connect your CRM and call recording platform with us and you're ready to go
How long does setup take?
Seconds! We're not kidding. Just connect your CRM and call recording platform with us and you're ready to go
How long does setup take?
Seconds! We're not kidding. Just connect your CRM and call recording platform with us and you're ready to go
How does Harkon handle my data?
Your privacy and secruity are our top priority. All data is encrypted and we never train models on your data
How does Harkon handle my data?
Your privacy and secruity are our top priority. All data is encrypted and we never train models on your data
How does Harkon handle my data?
Your privacy and secruity are our top priority. All data is encrypted and we never train models on your data